Edward's Fashions.net allows 30 days from the shipping date for the customer to decide whether or not the merchandise is suitable to their liking for a full refund, less the cost of shipping. Returns after 30 days will be for store credit only & will incur a 10% restocking fee. Damaged merchandise upon arrival will be refunded in full. Edward's Fashions.com also knows that purchasing apparel online, although MORE convenient, might be harder to gauge the fit and size of a specified garment. If you purchase something with us, and it doesn't fit, as soon as the product is returned to our store we'll send you the appropriate size immediately (subject to inventory availability) less the cost of shipping. Edward's Fashions.com also has a layaway plan for you, provided you wish to not pay in full. Ask your Customer Care Representative about it by calling (773) 928-6130. Any layaway that is later decided against will cost 10% of the purchase price for handling and restocking.[/accordion_item] [accordion_item title='Ordering'] Just as you place orders with us, we place many orders with our manufacturers. Trust us in saying that WE CARE about the discretion of the ordering process. We at Edward's Fashions have two ways for you to place orders with us, both of which are secure. 1. On our website, select product, click "Add to Cart" on the product(s) you desire, proceed to checkout online, and follow the onscreen instructions. At which point you will be contacted via email with an order confirmation letter, as well as a Thank You note. A customer service representative may contact you with further questions or instructions depending on the subjects of your order. Or 2. Simply call us anytime at (773) 928-6130 and speak to an Internet Sales Person who will walk you through any purchases on merchandise carried through our web store.